Who we are
Our website address is: https://crockry.com.
Effective Date: 01-04-2012
Last Updated: 06-09-2025
Welcome to Crockry.com We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make purchases on our website https://crockry.com/.
By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue using our services.
1. Information We Collect
We may collect the following types of information when you use our website:
- Personal Information: Name, billing/shipping address, email address, phone number, and payment details when placing an order.
- Account Information: Login credentials, order history, and preferences.
- Technical Data: IP address, browser type, device information, operating system, and browsing behavior through cookies and analytics.
- Communications: Emails, messages, or inquiries sent to our helpdesk.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you regarding orders, inquiries, and promotions.
- Provide customer support and resolve issues.
- Improve our website, services, and user experience.
- Comply with legal obligations and prevent fraud.
3. Sharing of Information
We respect your privacy. Your information will never be sold to third parties. However, we may share your data in the following circumstances:
- Service Providers: With logistics, payment gateways, and IT partners necessary to process your orders.
- Legal Requirements: If required by law, regulation, or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences.
- Improve website functionality and performance.
- Provide personalized product recommendations.
- Collect analytics to enhance our marketing.
You may disable cookies through your browser settings, but some features of the site may not function properly.
5. International Users
Since we sell and ship worldwide, your information may be transferred and stored in different jurisdictions. We ensure that data transfers comply with applicable data protection laws (such as GDPR).
6. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill your orders and provide services.
- Meet legal, tax, and accounting requirements.
- Resolve disputes and enforce agreements.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or update your personal data.
- Request deletion of your personal information.
- Object to or restrict certain processing activities.
- Opt out of marketing communications at any time.
To exercise these rights, contact us at:
📧 Email: deepalixion@gmail.com
8. Security of Your Information
We implement industry-standard measures, including SSL encryption, firewalls, and secure payment gateways, to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute protection.
9. Children’s Privacy
Our website is not directed toward children under 16. We do not knowingly collect personal information from children. If you believe your child has provided us information, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. We encourage you to review this page periodically.
12. Contact Us
For questions, concerns, or privacy-related requests, please reach us at:
📧 Email: deepalixion@gmail.com
🌐 Website: https://crockry.com/
